Terms of Service


TERMS OF SERVICE
OVERVIEW
The following terms and conditions apply to purchases and sales in the official Henrica Langh online shop. Throughout the site and in the following terms and conditions, the terms “we”, “us” and “our” refer to Henrica Langh.
By visiting the site and/or purchasing or pre-ordering a product you engage in our ‘Service’ and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using the website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all of these terms and conditions, you may not access the website or use any services.
We reserve the right to change, update, or otherwise modify the Terms of Service at any time without prior notice. The latest version of the Terms of Service will be updated on this webpage and it is up to you to review these terms and conditions prior to placing an order. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service.
You understand that your content (not including credit card information!), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Your credit card information is always encrypted during transfer over networks.
TERMS OF SALE
By placing an order through the official Henrica Langh webshop you are purchasing a product and agreeing to the Terms of Service, representing that you are of legal age to form a contract, representing that all the information you provide in connection with your order is accurate, and that you are an authorised user of the payment method used.
You may not use the products for any illegal or unauthorised purpose, and you may under no circumstances violate any laws (including but not limited to copyright laws).
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of this service or the products without express written permission by us.
Verification of information may be required before acceptance of an order
Receipt of an order confirmation does not signify acceptance of an order or a confirmation of offer to sell. We reserve the right to refuse service to anyone for any reason at any time. We reserve the right to accept, decline, or limit your order for any reason after receipt of an order, whether or not the payment has been made. Your order will be refunded in the original form of payment when applicable.
If your credit card has been charged and your order is cancelled, we will immediately issue a refund to your credit card account in the amount of the charge and notify you that your order was cancelled. Orders placed using site credit will be available immediately to use once the order has been cancelled.
We reserve the right to, at any time, modify or discontinue the products or webshop service (or any part or content thereof) without prior notice. Henrica Langh is not liable to you or to any third-party for any modification, price change, suspension or discontinuance of any products or the webshop service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. This right may be exercised on a case-by-case basis. We reserve the right to limit the quantities of any products offered. All descriptions of products or product pricing are subject to change at any time without notice, at sole discretion. We reserve the right to discontinue any product at any time.
We reserve the right to refuse any order you placed in the webshop. We may, in sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
High quality is a key value in our designs and products, however, we do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the webshop service will be corrected.
PRODUCTS AND PRICING
All products, prices of products and shipping, specifications, materials, discounts, and offers are subject to change at any time. We reserve the right to make changes, remove, and edit the aforementioned things without notification.
The prices in the service include VAT and the price remains the same for both EU customers and international customers. Unfortunately we cannot currently offer tax free prices due to legislation and webshop functions so we offer free shipping and returns on international orders. If you would like to enquire about VAT refunds on orders over 300 euros please contact shop@henricalangh.com.
We reserve the right to at any time edit and adjust prices and products due to changes in the market, supplier and manufacturer price changes, product discontinuation, and other extenuating circumstances.
In the unlikely event that an item lists with the incorrect price due to, including but not limited to, a typographical error, we have the right to cancel or refuse any order placed for the incorrect price, whether the order has been processed or not. If the payment has already been charged to your card or account and the order is cancelled, the amount of the incorrect price will be refunded to you.
The products in the webshop, including colours and materials, are as accurately displayed as possible, however, the look of the product depends on a number of things, such as the computer screen, and we do not guarantee that the products are accurately displayed on your computer and that they will meet your expectations in reality. We are not liable for any inaccuracies in product colour or fit due to computer screen properties.
Products in stock are available while supplies last and we reserve the right not to restock any items without notification. All products and prices are subject to change and we reserve the right to make changes without prior notice.
PRE-ORDERS
Pre-orders can be placed by paying either the full price of the item or a deposit with Partial.ly payment plans. If you choose to confirm your order by paying a deposit you will be redirected to a third party website. The deposit will be processed immediately and the remaining amount will be payed when your order is ready to ship.
Once a pre-order period is closed, no changes can be made to the order. This includes changes such as size, style, and quantities. The pre-order cannot be cancelled once the pre-order period has closed. By placing an order you accept that the item can only be returned for store credit.
Please note that due to the concept of a pre-order you should expect a wait period of up to approximately two (2) months between the date you place the order and the date the product is ready to be shipped to you. The estimated delivery time will be communicated to you after the pre-order period has closed.
The estimated shipping date is only an estimate and can be subject to change. Any delays in production will be communicated to the customer via email immediately. The customer will be informed of the production schedule as soon as the order has been placed with the manufacturer.
PAYMENT
All payments are processed in Euros. The webshop offers SSL secure payment with credit card, PayPal, and Partial.ly payment plans.
Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows:
Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below.
We are not responsible for any credit shortages due to currency conversion rates.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SHIPPING
All orders are shipped with a trackable door-to-door courier. This is the most convenient and affordable option available at the moment. When your order has been shipped you will receive a tracking number so you can follow your parcel. We ship your items as quickly as possible after your order has been confirmed. Please note that delivery times depend on the country and specific address your order is being sent to. The delivery times shown next to the shipping method are only approximate and we do not guarantee that your order will arrive exactly within this time.
Shipping and returns are free for any international customers since we unfortunately cannot offer tax free prices at the moment.
We currently ship to the following countries:
Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States
We reserve the right to restrict delivery to any countries or addresses without prior notice.
If you would like shipping to a country that is not on the list please contact: shop@henricalangh.com
We do our best to package your items properly and securely, however, we are not liable for any damage or loss during shipping.
ACCURACY AND COMPLETENESS OF INFORMATION
The utmost care is taken to ensure that any information on this site is accurate and up-to-date, however, we are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but has no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to our site.
OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
THIRD PARTY CONTENT
Certain content, products and services available via service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with Henrica Langh. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
PERSONAL INFORMATION
The submission of your personal information through the store is governed by our Privacy Policy. Please view the Privacy Policy.
ERROR AND INACCURACIES
There may occasionally be information in the webshop that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to, at any time, without prior notice correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in our service or on any related website is inaccurate (whether you have submitted your order or not).
We do not undertake any obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law.
No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.
PROHIBITED USE
In addition to other prohibitions as set forth in the Terms of Sale, you are prohibited from using the site or its content
- for any unlawful purpose
- for any obscene or immoral purpose
- to solicit others to perform or participate in any unlawful acts
- to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
- to infringe upon or violate Henrica Langh’s intellectual property rights or the intellectual property rights of others
- to submit false or misleading information
- to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet
- to collect or track the personal information of others
- to spam, phish, pharm, pretext, spider, crawl, or scrape
- to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free, or that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the webshop or any related website is at your own sole risk. The service and all products and services delivered to you through the webshop are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any part of the service or any products obtained using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Henrica Langh and subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
GOVERNING LAW
These Terms of Service and any separate agreements whereby Henrica Langh provides you services shall be governed by and construed in accordance with EU law and Finnish law where applicable.
CONTACT
Questions about these Terms of Service should be sent to info@henricalangh.com. Any questions about products and sales should be sent to shop@henricalangh.com.